Spring 2020 Survey Results

These are strange times to be sure. Thank you (all 268 of you!) for taking the time to share your feedback on the Spring 2020 situation. The comments were overwhelmingly supportive, and that felt really good. Here are two of my favorite comments.

Thank you for your hard work and creativity in supporting both families and coaches. It is must be hard to figure out how to run your business with everything being a moving target. We have kids in several different soccer clubs. Cincy SC is far more proactive and customer oriented than the others during this time.

We appreciate everything the club is doing for the kids. I love the outside the box thinking to keep them engaged. I know there’s not many other clubs, if any, in the region doing this for the kids. Thank you and keep up the great work.

Results Summary

Play in June and July?

Comments on playing in June and July

A strong majority want to play in June (76% overall), and that included the high school groups (63%). That’s certainly an option we’ll pursue.

July is a different story. Vacations, heat, needing a break, and HS training for our older teams likely make July a no-go in general. That wouldn’t preclude us from entering a few teams into a July tournament though, if we thought we could create teams from the 47% who said yes.

About a week after collecting these responses, OSYSA announced that tryouts would likely be pushed back into June or July.

Keep Engaging Players or Try to Maximize Refund or Credit?

Comments on Engagement

This was a difficult question for us as leaders of the club and it seemed to be difficult for many of you as well. Are we providing a valuable service by engaging with players through Morning Kick, Zoom meetings, and videos during this time of social isolation? Some said no, but many more told us that what we were doing was critical and the best thing going on for their son or daughter right now.

The EPIC Cup: May, June, or Cancel?

The EPIC Cup: May, June, or cancel?

This confirmed what we believed. If it’s safe to play (a big if), the May dates are the best for the most people. June does look viable though. We also used these responses to extrapolate to other teams that were planning to play in June. Although teams may be missing a player or two, that wouldn’t necessarily prevent the team from being able to play in the tourney. We’d only cancel if it doesn’t seem safe to play in May or June.

Morning Kick Comments: some downtime needed

So the parents are more grateful than the kids… doesn’t that just sum up life in general?

The most common suggestion was to give a couple days off, and we’ve already implemented that by going to weekends off and “matches” from M-F. Of course, that doesn’t prevent players from doing Morning Kick activities and submitting scores on weekends, if they want. They just won’t be part of the “match.” This also means fewer emails about matches ending/starting and Morning Kick in general.

Who Responded:

• 268 responses (a number that would represent 57% of our players)